Cancellation Policy

Memberships are provided on a month-to-month or individual day basis and are not guaranteed. We (Cowork Columbia, LLC) have the right to refuse membership or cancel membership at any time for any reason.

Upon signup, you will be billed for membership in accordance with the quoted membership fee. If the membership that you purchased is a monthly membership, you will be automatically billed each month, until and unless you contact us to cancel your membership.

You must cancel before your next billing date in order to avoid a charge for the following month-long period. You may cancel your membership renewal from within your member portal, or by emailing hello@coworkcolumbia.com.

Until you terminate your membership, you authorize our billing company to charge your credit card (or other approved facility or mechanism) for the ongoing membership fee.

There will be no refunds (or “prorated’ refunds) for membership fees in the current billing period once membership payment has been made, even if you cancel your membership renewal.

Conference room bookings may be canceled for a full refund with at least 48-hour notice. Conference room bookings canceled with at least 24-hour notice will receive a partial refund.